Shipping Policy
Rooted Crate Shipping Policy
Welcome to Rooted Crate! We're excited to get our products into your hands and help you conquer clutter with style. This Shipping Policy outlines how we get your orders to you quickly and safely.
Shipping Locations:
We currently ship to all 50 United States and select international destinations. We're constantly expanding our reach, so check back here or contact us if you don't see your location listed.
Shipping Rates:
Domestic shipping rates are calculated based on your order weight and shipping destination. We offer a variety of shipping options to fit your budget and timeline. You'll see the estimated shipping cost during checkout before you place your order.
Processing Time:
Orders are typically processed on the same business day if the order is placed before 5pm CST. Please note that during peak seasons or sales, processing times may be slightly longer. Orders are not processed on the weekend.
Delivery Times:
Delivery times will vary depending on your chosen shipping method and distance from our shipping facility. Generally, domestic orders arrive within 2-5 business days after shipment. You'll receive a tracking number via email once your order ships, so you can follow its progress.
International Shipping:
International shipping rates and delivery times vary based on your destination. We encourage you to select your country at checkout to see specific rates and estimated delivery times. Please be aware that your order may be subject to customs fees and taxes upon arrival, which are your responsibility.
Free Shipping:
We offer free standard shipping on all domestic orders over $75. This is a great way to save on shipping costs and get our products even faster.
Damaged or Lost Shipments:
We take great care in packaging your order to ensure it arrives safely. However, if your order arrives damaged or is lost in transit, please contact us within 10 days of receiving the tracking information. We'll work with you to resolve the issue promptly.
Return Policy:
We want you to love our products! If you're not completely satisfied with your purchase, you may return it within 30 days of receiving it for a full refund. Please see our Return Policy for detailed instructions on how to return your order.
Contact Us:
If you have any questions about our Shipping Policy, please don't hesitate to contact us at Rootedcrate@gmail.com. We're always happy to help!
This Shipping Policy was last updated on October 26, 2023.
We hope this Shipping Policy is clear and helpful. Please let us know if you have any questions!